Nick and Bec were amazing to deal with. Communication was quick and when our plans changed, they were extremely accommodating and understanding. They made sure we understood how Carl worked. We camped outback and although it was a little hot, Carl was very pleasant to sleep in. (2 adults and 2 kids) were very comfortable. The access to fridge and compartments while the camper was folded up was perfect for while we were touring around. Set up and pack up was relatively quick. Definitely recommend hiring Carl!!